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My credit card company was very leery when I made the charge to purchase the "free trial". After discussing the situation with them, I authorized the charge, but told them not to authorize any further charges (i.e.

block them). The toll-free number that my credit card company had for them turned out to be a non-working one--no surprise there! At this point, my fraud radar is working over time, but I had no other means of contacting them until the package arrived and voila, in the very fine print was a working toll-free number (866-989-****). When I called, I got a customer service rep who was still trying to convince me that this was good stuff, offering a 50% lifetime discount as an incentive.

At which point, I cut him off, and said cancel my account.

He reluctantly agreed to do so when I told him that my credit card company was aware of them and that any further charges would be blocked and/or my card would be canceled and reissued. I am hoping that this has taken care of the matter, but since I just phoned today (and I do have a cancellation confirmation number now), I will have to wait a while to see if they do try to continue to charge me :-|

Reason of review: Scam that isn't easy to get out of :-(.

Monetary Loss: $5.

Location: Dewitt, Iowa

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Guest

What's the customer service number please so I can cancel my order and subscription I have not received anything and yet I was charged please help

Guest

I just got the samples. I dont remember ordering but i might have.

I would like to cancel my account if i have one.

canterburytammy084@***.com. CANCEL my account!!!!

Guest

DO NOT SEND ANYMORE CREAM LLozada@***.com

Guest

The same thing also happened to me. After getting the โ€œfree trialโ€ got charged $125( from credit card number for shipping fee). This company should be reported to better business bureau and facebook

Guest

I am so mad, I ordered free trial I did not order anything else, now once a week they are trying to charge my card $129.00 I have numerous times told them to stop if this keeps up I will contact a lawyer and get every dime they have they are very bad business. It didn't work so I really don't want anymore

Guest

The same happened to me, only after they charged my account with 127.95!!! I really would like more women to come forward, I will send a letter to the Queen, telling her about her daughter in laws fraudulent business practices in the US. I th ink, her Majesty will not be pleased.

Guest

I am trying to get cellogia to stop sending me more products but canโ€™t. I will cancel the credit card I foolishly gave them.

Never ever believe something is a โ€œfree trial โ€œ if you have to give them a credit card number to cover shipping. I was fooled I hope this keep anyone else from falling for this scam.

Guest

horrible customer service ,your trial period begins the day you place order not when you receive item so i didnt open and try immediately so after 2 days broke out in rash so i called to return they cancelled membership but since i was at 15 days had to pay for the products - be ware dont order this product its a big scam!!!!!!!!!!!!!!!!

Guest

Thank you for your post. I immediately called the company and told them that I wanted no additional shipment and to cancel my trial subscription.

They pushed back by stating that they could give me an additional week.

I said NO and finally she said that I would no longer receive shipments and my trial was cancelled. I wonder if Judge Judy knows about this scam...

Guest

I am sending one of collgica day and night cream back for a return I work out of the country and I have a second one that was sent to but they said I can only return one back---- I was out of the country when this order is supposed placed so I have no idea how the product was sent or by whom to me on my discover card one is on the way back---it was delivered today nov 3, 2018 and the other one was delivered in October 2019---what do I do with it---since I did not order it? your operators in your call center were rude and I cannot imagine why---the products were not used, sent by mistake Madeline mayor mmmaddymayor76@***.com

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