Cellogica - Foolish, foolish and dumb mistake! Don't ever order on line!!
I ordered the "trial sizes" from a facebook ad. No way to look back at it and see what the actual wording stated.
I did NOT receive the trial sizes and simply forgot about the whole thing until I got the $130 charge on my account today.
After talking to 3 people, not of course from the company, but from a clearinghouse of fake consumer assistance, I stopped any future orders.
Those 3 guys assure me they have no power to rescind my charges.
They read from a script and put me on hold while they pretend to talk/interact with someone who could actually solve the problem I've emailed the company directly and we shall see. DO NOT fall for this line of ***
Reason of review: Poor customer service.
Monetary Loss: $140.
Preferred solution: Full refund.
Cellogica Cons: Scam, Lack of help getting refund.
Location: Dillon, Colorado
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Comments
Please avoid publishing any personal information and promotional content
Same as all the others. I ordered samples.
I paid shipping and handling for the samples and then I was billed $130.00 with no way to get my money back.
I am calling the BBB and cancelling my card so they cannot do this again . If anyone has a phone number for them I would appreciate it ,
1-866-98*-***6 1-661-2**-**77 Good luck to you. They hang up on me twice. Extremely rude and nasty people.