Not resolved
Advertised vs Delivered

This company sent me product AFTER I declined it and then told me there would be a $18.00 fee to return the product. I told the company that I would not pay for return shipping so they said that it would simply be a "re-stocking" fee.

When I called the company I waited on hold for 30 min. When I finally spoke to a representative she was rude and would not listen to me about wanting to cancel the product. Then I asked for a supervisor the hung up on me TWICE.

I have filed a complaint with the Consumer Services Board. This product is crap and I will never try it and will make sure to tell all my friends and family not to try it.

Product or Service Mentioned: Cellogica Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

I didn't like: Customer service.

Company wrote 0 public responses to the review from Oct 12, 2017.
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