Cellogica - Appalling and unacceptable sales practice and customer service!
I ordered the 30 day free trial (like many others) thinking I was only paying for shipping and after 2 weeks I was charged $229 for the products. Which resulted in my bank account going into overdrafts (incurring more fees).
I only used the product three times and broke out from them. I called customer service and was told I would not receive a refund because the product was opened (how does one determine if it works without opening and using it?!) and in the terms and conditions it stated I had 14 days to cancel the automatic order. I read that and NOWHERE did it state those costs and if it did I would not have ordered them.
I do not care if this product worked so well it made me look like Helen of Troy...this is terrible business practice. Clearly, after reading all the negative reviews, I am not alone and others have had the same thing happen.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $230.
Preferred solution: Full refund.
Cellogica Cons: Auto charge of account, Sales practices, Customer service, That i could not get a refund.
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The scam happened to me. I will report to bbb